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Emergency Actions

Emergency Information

 

IMMEDIATE EMERGENCY ACTIONS

If you suspect a problem and encounter sign of a pipeline release, or any other unusual sights, sounds, or smells near a pipeline location or facility, follow these steps:

Once received, TEML responders will be dispatched to the location to investigate the incident. Public safety measures may be implemented such as sheltering-in-place if deemed necessary. In the event of an emergency TEML’s emergency response plan will immediately be initiated, and we will work with local emergency responders to resolve the issue.

WHAT NOT TO DO IN AN EMERGENCY

IF YOU DO NOT KNOW THE LOCATION OF THE PIPELINE LEAK, SHELTER-IN-PLACE

Sheltering in place is the practice of having the public stay in their homes or other buildings under controlled conditions during an emergency. Sheltering is an effective way for persons to buffer themselves from outside elements that could include toxic and/or flammable gases. It is an effective means of protecting the public when:

HOW TO SHELTER-IN-PLACE

Signs of a Pipeline Release

 

The liquid hydrocarbons in TEML’s pipeline system are flammable and are potentially hazardous and explosive under certain conditions. It is important that you know the warning signs and how to respond in the event of an emergency.

KNOW THE WARNING SIGNS FOR AN OIL RELEASE

The odour of an oil release may differ depending on the exact composition, however you may smell an unusual petroleum odour similar to gasoline or diesel fuel or “rotten egg” odour. Other warning signs include:

KNOW THE WARNING SIGNS FOR A NATURAL GAS LIQUIDS (NGL) RELEASE

Natural gas liquid has an odour similar to gasoline, but much stronger and extremely unpleasant. If you do not smell an odour other signs of a natural gas liquids release include:

Call TEML’s 24-hour Emergency Number if you suspect a problem or pipeline release is occurring: